Another hectic holiday season is behind us and we can now start tackling the resolutions we made on New Year’s Eve. Many of us have made the predictable resolutions: to lose weight, get in shape, save more, etc. These are certainly worthy personal goals (that we’ll hopefully stick with). But they’re not likely to impact your fulfillment business.
This year, try setting new “fulfillment tech resolutions.” In other words, set goals for improving your fulfillment operation by better leveraging technology. Fulfillment companies rely on various technologies, such as order management systems, warehouse management systems, and shipping systems. Each play a critical role in the success of the business. The beginning of the year is a great time to take a fresh look at your technology. Take some time to explore what (if any) changes could be made to improve your fulfillment operation.
After graduating from the University of Connecticut in 1992, Sean took a job in customer service at Tele-Communications, Inc. (TCI), while pursuing his MBA at night. His experience at TCI helped him to secure a position in customer support at VeraCore (then Software Marketing Associates, Inc.) in 1997 and he has been with the company ever since. In his time at VeraCore, Sean has worked in many capacities: providing front-line customer support, training, managing the support department, sales & marketing and most recently, overseeing client services.
Sean, on his time with VeraCore “It’s hard to believe that I’ve been here for almost 20 years; it really feels like I just started yesterday. I’ve never been bored or uninterested at any time and I think we all feel that way – like we’re part of something special.”