“We’ve got a huge problem! We shipped over 300 orders yesterday, and none of our clients got their shipping notifications.”
“Hurry up and re-boot the shipping work stations, they must be stuck!”
“What, that didn’t work?! Hurry up and re-record the shipments so we can update our customers!”
What seems to be a critical problem can often have a very simple solution. In the heat of the moment, it’s key that we take a step back and collect our thoughts before jumping into a decision. It’s in the rush of trying to come up with a solution that we end up hurting ourselves and taking more time to solve the problem.
Chris graduated from Western Connecticut State University in 2005 with a bachelor’s degree in Business Administration, Management Information Systems. He began working at VeraCore immediately upon graduation as a member of the support department. Chris continued his career at VeraCore by advancing into several different positions including Support Manager, Data Center Manager, Director of Client Services, Director or Professional services and into his now current role as Product Manager. Chris’s main focuses include managing our integrations department and also serving as Scrum Master for our development teams.